Allstaff Recruitment are currently seeking a Swedish Speaking Customer Service Advisor based in Milton Keynes for a well-established technology company.
As a Customer Service advisor your role will involve the following important duties:
- Interacting with customers to deliver pre-sales and post-sales support by providing 1st call resolutions for the majority of customer queries, owing the resolution of complex cases and resolving customer complaints with the aim to deliver increased customer loyalty.
- Responding to and processing customer requests in a timely manner to ensure these requests are resolved and followed up as appropriate, escalating when required.
- Being the voice of the customer to internal stakeholders.
- Achieving personal and business goals in alignment with our customer service KPI’s.
The experience required…
As a successful Swedish Speaking Customer Service Advisor, you will have the following:
- Excellent communicator at all levels; in person, in writing and over the telephone.
- Minimum 2 years’ experience in a dynamic customer service environment.
- Fluent English and Swedish.
- Availability to work flexible schedules in order to cover customer business hours. Some positions may require an early shift pattern. Woking 4:30 am to 1:00pm Sunday to Friday.
- Great attention to detail when multi-tasking.
- Enthusiastic to work in a dynamic, fast paced and challenging environment.
- Have a strong passion for delivering great customer service.
Summary of the Customer Service Advisor role…
Location: – Milton Keynes
Type of Contract: Permanent, Full time
Hours – 37.5 Monday – Friday
**Thank you for your interest in the Swedish speaking Customer Service role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications Allstaff Recruitment receive, it is with regret we are unable to respond to all candidates directly. However, if you do not hear from us within seven days, you have unfortunately been unsuccessful on this occasion.**
Why choose Allstaff Recruitment?
Allstaff Recruitment is an Independent Recruitment Specialist acting as an employment agency and an employment business. We specialise in Permanent, Contract and Temporary placements across a vast number of industries.
If you are looking for Jobs in Milton Keynes, then look no further than the Allstaff Recruitment! Our website offers a variety of different roles across numerous industries. When looking for recruitment in Milton Keynes, Allstaff Recruitment has a genuine interest in both our Candidates and Clients. Our aim to find the best match for you.
Our ethos is simple: to build long term relationships, by offering an exceptional recruitment service at all times. As a member of the REC, Allstaff Recruitment is committed to working to the highest possible standards.