We are pleased to be working with our client seeking an IT Operations Manager based in Northampton for one of our clients on a full-time permanent basis.
Summary of the IT Operations Manager role
Salary: £50,000 – £60,000 per annum
Location: Northampton
Type of Contract: Permanent
Hours: 35-hour working week, Monday – Friday 9:00am – 5:00pm
Benefits: 25 days holiday, Free onsite parking, Profit share scheme, Private medical, Company events
Responsibilities of the IT Operations Manager
- Oversee and optimise the day-to-day operations of the company’s IT and infrastructure.
- Lead, mentor, and develop the IT team, including performance management, upskilling in automation, and ongoing training.
- Provide technical support and troubleshoot system and network issues.
- Manage, maintain, and continuously optimise hybrid infrastructure across on-site systems, cloud platforms.
- Participate in internal and external IT audits to ensure compliance.
- Develop, document, and continuously improve IT processes and procedures.
- Identify, assess, and manage operational and security risks.
- Manage IT vendors, contracts, and software licences effectively.
- Prepare and present monthly management and performance reports.
Requirements for a successful IT Operations Manager
- Proven experience managing IT operations and leading a technical team.
- Strong knowledge of the Microsoft 365 platform, including Exchange, SharePoint, OneDrive, and Office.
- Technical expertise in networks, servers, and operating systems.
- Experience supporting Windows environments, SQL Server, and Active Directory.
- Demonstrated experience in IT infrastructure planning, development, and optimisation.
- Solid understanding of enterprise backup, replication, business continuity, and disaster recovery solutions.
- Strong project management skills and a sound understanding of Helpdesk operations and customer service principles.
About Allstaff Recruitment
We’re an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors.
Check out our jobs page for our latest vacancies in your area and follow us on Facebook, LinkedIn and Twitter.
**Thank you for your interest in this role. One of our Recruitment Specialists will review your application shortly. Due to the high volume of applications, we regret that we can’t respond to everyone directly. If you don’t hear from us within seven days, please assume you have not been successful this time.**
