Allstaff Recruitment are currently seeking a Customer Service Executive based in Bedford for a growing logistics company.
This role has excellent development opportunities and is perfect for anyone looking to become Client Account Manager responsible for their own client pool.
Summary of the Customer Service Executive role…
Salary: £22,000 per annum
Type of Contract: Permanent, Full time
Hours: Monday – Friday 8:30am – 5:30pm
As the Customer Service Executive your role will involve the following important duties:
- Act as the first line of contact for all client and customer enquiries sent in via phone, email and ticketing/query handling systems.
- Deal with client queries and requests pertaining to the delivery of services to our clients.
- Provide support to Account Managers, keeping them informed and escalating issues where necessary.
- Scanning briefs onto the system.
- Completing and uploading spreadsheets onto the system.
- Opportunity to take on more direct client-facing functions, taking ownership of your own client.
The experience required…
As a successful Customer Service Executive, you will have the following:
- Customer Service experience previously.
- Excellent communication skills both written and verbal.
- Good presentational skills.
- Able to meet client deadlines and multitask.
The business offers… 22 days holiday rising to 25, profit related bonus paid annually, development opportunities.
This role would suit a Customer Service Advisor, Junior Client Account Manager. Account Manager.
Why choose Allstaff Recruitment?
Allstaff Recruitment is an Independent Recruitment Specialist acting as an employment agency and an employment business. We specialise in Permanent, Contract and Temporary placements across a vast number of industries.
If you are looking for Jobs in Milton Keynes or Bedfordshire, then look no further than Allstaff Recruitment! Our website offers a variety of different roles across numerous industries. Check out our jobs page for all our latest vacancies in your area. Can’t find the role you want? Why not submit your CV and tell us your ideal job and see if we can help!
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**Thank you for your interest in the Customer Service Executive role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications Allstaff Recruitment receive, it is with regret we are unable to respond to all candidates directly. However, if you do not hear from us within seven days, you have unfortunately been unsuccessful on this occasion.**