Allstaff Recruitment are currently seeking a Client Administrator based in Milton Keynes for a prestigious company, with a great ‘family’ feel.
Are you looking for a challenging client support role in which you can utilise strong relationship-building skills? Do you have previous B2B and key account handling experience? If so, we have the perfect role for you…
Summary of the Client Administrator role…
Salary: £21,500 per annum
Location: Milton Keynes, hybrid 3 days in office 2 days remote.
Type of Contract: Permanent, Full-time.
Hours: 37.5 hours working week, Monday – Friday 8:30am – 5:00pm
As the Client Administrator your role will involve the following important duties:
- Support the Account Managers and Publishers.
- Ensure the timely integration of new content ingestion.
- Answer multichannel publisher queries including phone, email and instant messenger.
- Use a ticketing system to prioritise and respond to customer queries.
- Advise publishers and ensure their requirements are recorded and actioned accurately.
- Implement targeted promotions, aimed at generating additional content ingestion and drive volume.
- Execute existing orders and advise Clients appropriately on the range of products and services the company offers.
- Build rapport with your accounts, and provide support to customers and internal Account Managers who use the online ordering and publishing system.
- General administration support to the team.
The experience required…
As a successful Client Administrator you will have the following:
- Previous B2B account management experience.
- Minimum of 3 years’ experience within a similar role.
- Possess outstanding customer service and administration expertise with great attention to detail.
- PC literate with a sound knowledge of Microsoft Excel and must be able to pick up new systems quickly.
- Able to work flexible hours.
- Good levels of literacy and numeracy.
The role is both demanding and deadline focused, therefore you will need to be a self-starter, a strong team player who can prioritise your own workload and someone who thrives in a fast-paced, ever-changing environment.
Allstaff Recruitment is an Independent Recruitment Specialist acting as an employment agency and an employment business. We specialise in Permanent, Contract and Temporary placements across a vast number of industries.
If you are looking for Jobs in Milton Keynes or Bedfordshire, then look no further than Allstaff Recruitment! Our website offers a variety of different roles across numerous industries. When looking for recruitment in Milton Keynes, Bedfordshire and Hertfordshire, Allstaff Recruitment has a genuine interest in both our Candidates and Clients.
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**Thank you for your interest in the Client Administrator role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications Allstaff Recruitment receive, it is with regret we are unable to respond to all candidates directly. However, if you do not hear from us within seven days, you have unfortunately been unsuccessful on this occasion.**