We have an exciting opportunity for a Call Centre Manager based in Dudley for one of our clients on a full time permanent basis.
Summary of the Call Centre Manager role
Salary: £28,000
Location: Dudley
Type of Contract: Permanent
Hours: Monday – Friday 8am-5pm
Responsibilities of the Call Centre Manager
- Answer incoming call from customers to all depot numbers
- Responding to emails and requests from customers
- Send customer acknowledgement emails
- Chasing up enquiries
- Recording details in calendar and ensure is kept up to date
- Send weekly reports of equipment hire
Requirements for a successful Call Centre Manager
- Experience of working within the tool or plant hire industry
- Experience of working within a call centre or trade counter.
- Experience of handing enquiries.
- Excellent Customer Service skills with a professional telephone manner
- Good IT skills
About Allstaff Recruitment
We’re an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors.
Check out our jobs page for our latest vacancies in your area and follow us on Facebook, LinkedIn and Twitter.
**Thank you for your interest in this role. One of our Recruitment Specialists will review your application shortly. Due to the high volume of applications, we regret that we can’t respond to everyone directly. If you don’t hear from us within seven days, please assume you have not been successful this time.**
